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Actively looking·39 yrs old12 yrs exp
MA. FATIMA ABIGAIL RODRIGUEZ
Philippines39 years old·Actively looking for jobs
SeasonedVerified TalentProfessionalSenior TalentMulti-Industry BackgroundClient-Facing ExpertVerified CVAvailable NowIdentity Confirmed
Expected rate
$5 – $7 / hr
Full-time
Phone Number
Available after invite
Email Address
abi•••••••••••••••@•••••.com
Profile Created
May 4, 2026
Earliest Availability
Immediate
Current Location
Marikina City, Philippines
English Level
Professional
About MA.
A diligent and versatile professional with 12 years of experience in the BPO industry and customer-centric roles. Proven expertise in multichannel support, technical troubleshooting, and healthcare administration, adept at managing high-pressure environments. Seeking to leverage a strong background in customer service and virtual assistance to contribute to a dynamic team.
Skills
Multichannel SupportHealthcare AdministrationTechnical TroubleshootingCompliance & PolicyFinancial ServicesMedical Virtual AssistanceEMRFinTechDigital LendingTrust & SafetyContent ModerationTechnical Product SpecialistCustomer ServiceRemote SupportChat SupportEmail Support
Experience
- With 12 years of experience, I have a proven track record in customer service, medical virtual assistance, and technical support roles.
- My recent experience as a Customer Service Associate at Compass Experience Lab involved delivering exceptional guest experiences.
- Prior to that, as a Medical Virtual Assistant at OCCCP, I managed patient records, verified insurance, and coordinated patient communication.
- I also have extensive experience in remote customer experience roles, providing guidance on loan applications and resolving technical issues, as well as content moderation and technical assistance.
Hiring a Filipino Customer Service Rep?
MA. is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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