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Actively looking·24 yrs old4 yrs exp
ANGELICA NICOLE YONGCO
Philippines24 years old·Actively looking for jobs
Experienced TalentProfessionalMid-Level TalentTech-SavvyClient-Facing ExpertVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$6 – $12 / hr
Full-time
Phone Number
Available after invite
Email Address
ang••••••••••••••@•••••.com
Profile Created
May 4, 2026
Earliest Availability
Immediate
Current Location
ANGELES CITY
English Level
Professional
About ANGELICA
A proactive and adaptable virtual assistant with extensive experience in customer service and technical support. Seeking to leverage a comprehensive skill set to enhance client satisfaction and contribute to organizational efficiency.
Skills
Customer ServiceTechnical SupportEmailLinkedInInbound CallsOutbound CallsBasic TroubleshootingPayment SetupTransaction AnalysisFraud InvestigationSmart Home Systems
Experience
- Angelica has a diverse background in customer-facing roles, including Chat Support, General Virtual Assistant, Customer Care Agent, and Fraud Specialist.
- Her experience spans from December 2020 to the present, with her most recent role as a Technical Support specialist at SupportNinja Inc.
- (SmartRent) since November 2024.
- In this capacity, she provides assistance to residents and property managers, ensuring the smooth operation of smart home systems.
- Previously, she handled inquiries via email and LinkedIn, managed inbound and outbound calls, resolved customer concerns, performed basic troubleshooting, and set up payments.
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