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Actively looking·32 yrs old8 yrs exp
DAN ELIEZER ENANO
Philippines32 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalSenior TalentStrong EnglishTech-SavvyVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$5 – $15 / hr
Full-time
Phone Number
Available after invite
Email Address
dan•••••••@•••••.com
Profile Created
Apr 26, 2026
Earliest Availability
Immediate
Current Location
Angono, Rizal, Philippines
English Level
Professional
About DAN
Highly accomplished Customer Service and Technical Support Professional with over 8 years of experience in the BPO industry. Proven ability to enhance customer satisfaction and drive results through effective problem-solving and team leadership. Seeking to leverage extensive background in customer retention, billing, and technical support to contribute to a dynamic organization.
Skills
Customer ServiceTechnical SupportE-commerceCRMBilling & Account ResolutionPayment NegotiationCollectionsTeam SupervisionPerformance CoachingCommunicationMulti-Channel SupportProblem SolvingEscalation HandlingSocial Media ModerationContent ModerationTroubleshootingData EntryVerificationDocumentation
Experience
- In my most recent role as a Customer Support Specialist at Sonora BPO, I managed client inquiries related to orders, refunds, and account concerns, consistently improving resolution efficiency.
- Prior to that, as a Technical Support Advisor at Concentrix, I provided first-line technical support for login issues and application errors, diagnosing and resolving complex technical issues to enhance customer retention.
- My experience also includes social media content moderation at TASKUS, where I reviewed user-generated content for policy compliance and maintained high accuracy and consistency.
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