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Actively looking·25 yrs old
IAN STEPHEN GRAGASIN
Philippines25 years old·Actively looking for jobs
Early careerVerified TalentProfessional
Expected rate
$3 – $5 / hr
Full-time
Phone Number
Available after invite
Email Address
ian•••••••••••@•••••.com
Profile Created
Jun 11, 2026
Earliest Availability
Immediate
Current Location
Binarongan, Rizal 1940
English Level
Professional
About IAN
Motivated and grounded professional with extensive experience in customer support, technical troubleshooting, and account management. Proven ability to excel in problem-solving, drive efficiency, and deliver exceptional service. Eager to leverage a diverse skill set in a challenging role that fosters growth and contributes to team success.
Skills
Technical TroubleshootingCustomer Support & Client HandlingConflict ResolutionMicrosoft ExcelData Analysis & Problem-SolvingProcess OptimizationAccount & Billing ManagementTime Management & MultitaskingCommunication & CollaborationCustomer Relationship ManagementData AnalysisContent StrategyOrder ProcessingSEO StrategySocial Media ManagementContent Management SystemsAI ChatbotSocial Media ManagementTechnical Support
Experience
- As a User Operations Associate for a ChatGPT AI campaign, I supported AI campaign throughput via data annotation, response evaluation, and quality assurance to enhance model accuracy, safety, and user satisfaction.
- I also managed user accounts and billing, including refunds, invoices, and usage analysis, while ensuring smooth user experiences.
- Previously, as a Social Media Manager & SEO Specialist, I managed daily content creation, posting, and community engagement to foster a positive online presence, engaged with followers, and responded to queries in a timely manner.
- I also researched current media trends and audience preferences for maximum post-service, collaborated on media initiatives, and designed conversion content.
Hiring a Filipino Customer Service Rep?
IAN is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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