Ivy Mae Mundog

About Ivy

I support busy entrepreneurs, executives, and healthcare professionals by handling their day-to-day administrative tasks so they can focus on growing their business. My experience includes calendar and inbox management, appointment scheduling, customer support, data entry, and CRM management. I have worked with international clients and am comfortable in fast-paced, remote environments. I am experienced in tools like Google Workspace, CRM systems, and online communication platforms, and I’m continuously improving my skills through Virtual Assistant and Social Media Management training. I am highly organized, detail-oriented, and committed to delivering accurate, confidential, and reliable support. I thrive in remote work setups and am flexible with schedules, including night shifts.

Skills

Experience

• I have over a decade of combined experience in administrative support, customer service, and healthcare coordination.
• I started in the hospitality industry as a Front Desk Officer, managing guest services and administrative tasks.
• I then transitioned into healthcare, where I handled patient records, billing, and administrative support with strict confidentiality.
• As a Staffing Coordinator, I managed schedules for healthcare professionals, coordinated appointments, and communicated with clients to ensure smooth operations.
• I also worked as an ESL Teacher in an international remote setting, where I maintained records, managed schedules, and delivered quality service while working night shifts.
• Most recently, I completed professional training in Virtual Assistance and Social Media Management, strengthening my skills in executive support, project coordination, and remote productivity.
• I am now fully ready to take on long-term remote roles and provide high-quality virtual support to clients worldwide.