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Actively looking·26 yrs old5 yrs exp
JAEZZA NICOLE A. BALIDO
Philippines26 years old·Actively looking for jobs
Senior TalentProfessionalMid-Level TalentClient-Facing ExpertStrong EnglishVerified CVAvailable NowIdentity Confirmed
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
jam•••••••@•••••.com
Profile Created
May 3, 2026
Earliest Availability
Immediate
Current Location
Negros Oriental, 6201
English Level
Professional
About JAEZZA
A dedicated and results-driven professional with extensive experience in the BPO industry, specializing in communication and customer service. I excel at effectively handling customer concerns, resolving issues efficiently, and maintaining professionalism under pressure, leveraging strong listening, problem-solving, and adaptability skills.
Skills
Customer service SkillsManagement SkillsGood Communication SkillsAdaptabilityComputer LiterateLeadership SkillsAnalytical skillsTechnical Skills
Experience
- As a Customer Service Representative II, I have a proven track record of delivering excellent customer experiences across various roles, including Doordash (Food Delivery) and Optum Rx (Healthcare).
- I am proficient in utilizing CRM tools, managing email and chat support, and consistently meeting performance targets in fast-paced environments.
- My experience at Teletech Dumaguete and Qualfon Dumaguete highlights my ability to thrive in demanding roles and provide high-quality service.
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