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Actively looking·35 yrs old13 yrs exp
JEANETTE A. MAGALGALIT
Philippines35 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalMulti-Industry BackgroundStrong EnglishDetail-OrientedVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
jea•••••••@•••••.com
Profile Created
May 3, 2026
Earliest Availability
Immediate
Current Location
Cadiz City, Philippines
English Level
Professional
About JEANETTE
Licensed Registered Nurse with extensive experience in healthcare support and the BPO industry, specializing in pharmaceutical services. Proven ability to conduct quality audits, improve documentation accuracy, and ensure compliance with healthcare standards. Adept at collaborating with cross-functional teams to achieve quality benchmarks and provide exceptional support.
Skills
Quality Assurance & Performance MonitoringProcess Improvement & ComplianceAuditing Healthcare Documentation & HIPAA ComplianceMedical Records Retrieval & ReviewPatient & Pharmaceutical Support (Medication Processing)Data Accuracy & Attention to DetailCross-Team Collaboration & CommunicationCustomer Technical Support (TroubleshootingBillingAccount Resolution)Time Management & MultitaskingWeb-Based Systems & EMR/EHR PlatformsGoogle WorkspaceZoomMicrosoft TeamsChatGPTGrammarlyCanvaCapCut
Experience
- As a Quality Analyst Specialist for FGC+, Jeanette conducted quality audits and performance evaluations to ensure compliance with healthcare and documentation standards.
- She identified process gaps, implemented improvements, and collaborated with cross-functional teams to maintain quality benchmarks.
- Prior to this, as a Medical Records Retriever, she managed medical records, ensuring accuracy, completeness, and adherence to requirements.
- She also provided customer support and technical assistance in a cable service provider setting, resolving issues efficiently and professionally.
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