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Actively looking·36 yrs old14 yrs exp
JOEY RAPIZ
Philippines36 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalSenior TalentClient-Facing ExpertLeadership ExperienceVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
lan••••••••@•••••.com
Profile Created
May 13, 2026
Earliest Availability
Immediate
Current Location
Paranaque City, Philippines
English Level
Professional
About JOEY
Experienced professional with a background in customer support, sales, and team leadership, specializing in e-commerce and order management. Proven ability to oversee KPIs, monitor performance, and ensure adherence to service level agreements. Seeking to leverage extensive customer service and sales expertise to drive customer satisfaction and achieve business objectives.
Skills
TeamworkLeadershipEffective CommunicationCritical ThinkingGoogleZendeskGoogle AnalyticsSlackMicrosoft OfficeCanvaShopifyShipstation
Experience
- With over 10 years of experience in customer service and sales, Joey Rapiz has a proven track record of success in various roles, including Customer Support Specialist, Team Lead, and Account Manager.
- In their most recent role at LTV Plus, they excelled as a Customer Support Specialist, handling e-commerce campaigns and managing customer inquiries via phone, email, and chat.
- Previously, as a Team Lead at TaskUs, Joey effectively monitored team performance, coached agents, and ensured SLA adherence.
- Their experience also includes outbound sales, retention, and customer service roles at companies like Telco Services Australia, Knoll Ridges Consultancy, and Stream Global Services.
Hiring a Filipino Customer Service Rep?
JOEY is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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