Mai El-Fakharany

About Mai

I’m a reliable and adaptable Virtual Assistant with experience supporting clients through customer service, lead generation, administrative tasks, appointment setting, and social media management. I have experience working with US-based real estate clients and supporting day-to-day business operations remotely. I’m organized, detail-oriented, a quick learner, and comfortable working independently while maintaining clear communication and meeting deadlines.

Skills

Experience

• I have experience in customer service, real estate lead generation, appointment setting, administrative support, social media management, and data entry.
• I’ve handled inbound and outbound calls, qualified leads, conducted online research, managed follow-ups, and maintained accurate client and lead records.
• I’m familiar with tools such as Google Workspace, Microsoft 365, Monday.com, Notion, CRM platforms, GHL, Canva, CapCut, and various AI productivity tools.
• I’m comfortable working US hours, managing multiple tasks, and communicating professionally with clients and customers.