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Actively looking·36 yrs old7 yrs exp
MARK ANTHONY TABUENA
Philippines36 years old·Actively looking for jobs
Senior TalentProfessionalMid-Level TalentStrong EnglishTech-SavvyVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$5 – $20 / hr
Full-time
Phone Number
Available after invite
Email Address
ant•••••••••••••@•••••.com
Profile Created
Apr 22, 2026
Earliest Availability
Immediate
Current Location
Cebu City
English Level
Professional
About MARK
As a skilled Customer Support Specialist with immediate availability, I, Mark Anthony Tabuena, leverage my experience from REGENT, Aldelo, and Sykes Asia to deliver exceptional support across WiFi, network configurations, billing, and mobile devices. My expertise in CRM, troubleshooting, and conflict resolution, combined with fluency in English and Filipino, allows me to provide efficient, customer-focused solutions to complex issues.
Skills
Customer SupportConflict ResolutionTechnical TroubleshootingWiFiLANWANDSLETHBilling & Account SupportAndroid & Mobile Device SupportCRM & Ticketing SystemsFast TypingStrong CommunicationEnglishFilipinoTime ManagementMultitasking
Experience
- As a Technical and Billing Support Specialist at REGENT, resolved customer issues related to WiFi, landline, and mobile services, addressed billing inquiries, and troubleshot modems and network configurations.
- Previously, provided technical support for POS systems and networks as a Technical Support Representative at Aldelo Support POS, and delivered Android device support and assisted with billing concerns as a Technical and Billing Support Associate at Sykes Asia Inc.
Hiring a Filipino Customer Service Rep?
MARK is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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