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MAY JOYCE CUI CAJUCSON
PhilippinesActively looking for jobs
Verified TalentProfessionalMid-Level TalentClient-Facing ExpertStrong EnglishVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$5 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
caj•••••••••••••@•••••.com
Profile Created
Apr 23, 2026
Earliest Availability
Immediate
Current Location
City of San Jose Del Monte, Bulacan
English Level
Professional
About MAY
Dedicated customer service professional with six years of experience providing high-quality support across fintech and healthcare sectors. Proven ability to resolve complex issues, manage multiple accounts, and maintain positive customer relationships while meeting service standards.
Skills
Chat supportEmail supportPhone supportEscalation handlingClient communicationConflict resolutionProfessional written communicationCustomer relationship managementAccount managementData entryDocumentationTask trackingRecord keepingMultitaskingTime managementWorking under pressureHandling multiple accounts
Experience
- As a Customer Service Representative at TaskUs, May Joyce provided multi-channel customer support for UK-based clients in the fintech industry, handling inquiries, payment concerns, and transaction issues.
- She also managed complex customer concerns as Tier 2 and Tier 3 support, ensuring high-quality service and response efficiency.
- Previously, as a Collection Specialist at TDCX, she managed multiple customer accounts, communicated with customers to resolve outstanding balances and payment concerns, and provided product and service assistance.
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