Micael Carampatan, RN

About Micael

Highly organized and detail-oriented healthcare professional with extensive experience in remote healthcare operations, medical administration, and chart auditing. Proven ability to manage complex workflows, ensure compliance, and enhance patient care through efficient scheduling and communication. Seeking to leverage a strong background in EMR systems and administrative support to contribute to a dynamic healthcare organization.

Skills

Experience

• Micael is a seasoned healthcare professional with over 5 years of experience in remote healthcare operations and medical administration.
• In their most recent role as a Medical Office Administrator at Lomed Family Clinic, they managed daily clinic operations, including patient coordination, scheduling, and billing workflows.
• They excelled at handling high-volume inbound and outbound patient calls, ensuring timely resolution of inquiries and efficient appointment scheduling using systems like Weave and GoTo.
• Prior to this, as a Behavioral Health Chart Auditor at GrupoNoa/ Banyan Treatment Center, Micael audited up to 20 patient charts daily for accuracy and compliance, identified documentation errors, and supported facility billing by ensuring charts met regulatory standards.
• They are proficient in various EMR systems and communication tools, including Athena, OfficeAlly, Microsoft Teams, and Google Workspace.