About the Role
Requirements
- Requirements & Qualifications
- Experience as an executive assistant, virtual assistant, or e-commerce operations coordinator.
- Strong experience with Square, including orders, invoices, payment tracking, and customer records.
- Excellent written English, communication, organization, and time-management skills.
- Experience managing customer messages, social media accounts, content calendars, and post scheduling.
- Ability to create SOPs, organize business documents, build spreadsheets, and establish repeatable workflows.
- Familiarity with supplier coordination, order tracking, inventory management, and basic financial reporting.
- Proactive problem-solver who can identify operational issues, suggest improvements, and work independently.
- Trustworthy and discreet when handling confidential business and customer information.
- Comfortable working directly with business owners, providing regular updates, and keeping tasks organized.
- Reliable internet connection and availability for consistent daily communication with a U.S.-based business.
- Preferred: Experience with children’s boutiques, Shopify, Canva, Google Workspace, and small-business operations.
- We’re looking for someone who can help organize and improve an existing business, not simply complete assigned tasks. The ideal candidate is dependable, resourceful, detail-oriented, and interested in growing with the company.
- A one-week trial period will be used to evaluate fit and performance. Any productive work during the trial will be compensated under the agreed payment terms. Continued employment will depend on performance and mutual agreement.
About Cuddle & Co | Baby
Cuddle & Co. Baby is a growing children’s boutique specializing in stylish baby and children’s clothing. We’re building a stronger foundation for our business and looking for a reliable, organized Filipino professional to work directly with our owners. The role will support daily operations, Square order and invoice management, customer messaging, social media content and scheduling, business documentation, SOP development, supplier coordination, and sales tracking. We’re looking for someone proactive, trustworthy, detail-oriented, and comfortable helping a small business improve its systems and grow. Experience with Square, e-commerce, customer service, and social media is highly preferred. This is intended to become a long-term paid position. We are currently stabilizing our operations and cannot fund paid hours immediately. We are gathering candidates for a future paid start; no unpaid work or trial assignments are required.