CLIENT EXPERIENCE & GROWTH SPECIALIST

Key Responsibilities  Deliver exceptional customer service and respond promptly to customer inquiries.  Handle customer concerns and objections with a positive, professional attitude.  Manage daily changes to the Master Schedule.  Qualify prospects and schedule in-person sales appointments.  Follow up on sales opportunities and help acquire new clients.  Identify opportunities for additional/adjacency services.  Complete required documentation accurately and on time.  Additional back-office responsibilities and hours may become available based on performance