E-commerce Specialist (Shopify Expert)

Role Overview

Wing Assistant is seeking an E-commerce Specialist with expertise in Shopify to manage and enhance online store operations. This remote role is ideal for those passionate about e-commerce and looking to contribute to a dynamic team.

What You'll Do

• Manage the overall operation of the Shopify website to ensure a seamless user experience.
• Respond to customer inquiries and assist with their selections.
• Optimize product listings with detailed descriptions and visual assets.
• Build customer relationships and develop partnerships with content creators and influencers.
• Collaborate with internal teams on concepts, layouts, and promotional activities.
• Set competitive prices based on industry trends and sales strategies.
• Monitor inventory levels and coordinate with suppliers for stock availability.
• Develop and maintain PPC advertisement campaigns and social media engagement.
• Perform ad hoc tasks as needed.

Requirements

• At least 5 years of experience as a Shopify manager.
• Proven results in Shopify with demonstrated sales and conversion improvements.
• Strong eye for design, creating clean and professional storefronts.
• Self-starter with the ability to work independently.
• Experience in content, product, and inventory management.
• Knowledge of SEO and non-technical SEO best practices.
• Familiarity with Shopify, Amazon, and eBay platforms.
• Excellent English communication skills, both written and verbal.
• Strong copywriting and editing skills.
• Experience using Google Analytics for project management and reporting.
• Proficient in MS Office, especially Excel.
• Knowledge of CSS Media queries.

Tools & Platforms

• Shopify
• Printful
• Canva or similar graphic design tools

Why Filipino VAs Are a Great Fit

Filipino virtual assistants are known for their strong English communication skills and work ethic, making them well-suited for roles that require customer interaction and independent project management. Their flexibility in working hours aligns well with international teams, ensuring effective collaboration across time zones.