Expert General Virtual Assistant (Remote)

Role Overview

Wing Assistant is seeking an Expert General Virtual Assistant to support a US law firm. This remote position is ideal for a skilled VA looking to contribute to a dynamic team and assist with various administrative tasks.

What You'll Do

• Organize and store documents, files, and spreadsheets for tracking outreach contacts and follow-ups.
• Perform data entry tasks, including preparing lead lists, transcribing audio recordings, and organizing research notes.
• Conduct research to build a spreadsheet of referral sources for the personal injury practice, including medical-related businesses in the US.
• Update and collect information for marketing and sales campaigns through a contract tracking spreadsheet.
• Manage basic outreach, filter phone calls, and handle various administrative tasks.
• Monitor online platforms for LSAT-related questions and share relevant threads.
• Coordinate team calendars to prevent scheduling conflicts and ensure timely meetings.
• Set up and manage the phone system (RingCentral).
• Respond to emails, organize the inbox, and notify clients about important correspondence.
• Perform ad hoc tasks as needed.

Requirements

• At least 5 years of experience as a Virtual Assistant.
• Must be at least 18 years old and have completed Senior High School.
• Excellent communication skills via phone, email, and instant messaging, with a warm and casual tone.
• Strong organizational and time management skills.
• Ability to work during graveyard shifts.
• Tech-savvy with familiarity in desktop sharing, cloud services, and VoIP (RingCentral).
• Proficient in word-processing software and spreadsheets (e.g., MS Office).
• Knowledge of online calendars and scheduling tools (e.g., Google Calendar).
• A background in legal or sales is preferred.

Tools & Platforms

• RingCentral
• MS Office
• Google Calendar

Why Filipino VAs Are a Great Fit

Filipino virtual assistants are known for their strong English fluency and excellent communication skills, making them well-suited for roles that require interaction with clients and colleagues. Their adaptability to different time zones and commitment to delivering high-quality work align perfectly with the demands of this position.