Jan Kristopher Pescueso

About Jan

Customer service professional with over three years of experience in customer support, healthcare services, and appointment setting. Skilled in handling phone, email, and chat communications, scheduling appointments, resolving customer concerns, managing CRM systems, and providing administrative support. Known for strong communication, attention to detail, adaptability, and delivering excellent customer experiences in remote work environments.

Skills

Experience

• Customer service professional with 3+ years of experience in healthcare support, appointment setting, and virtual assistance.
• Skilled in phone, email, and chat support, scheduling, CRM management, and administrative tasks.
• Experienced with tools like Salesforce, GoHighLevel, Google Workspace, and Microsoft Office.
• Recognized for strong communication, adaptability, attention to detail, and the ability to support U.S.-based clients in flexible shifts, including night schedules.