Executive Assistant - Part Time (French - English)

Role Overview

We're seeking a detail-oriented Executive Assistant to support a cleaning services business in Quebec City. In this part-time remote role, you'll coordinate daily operations, manage data, and provide customer and user support. Fluency in both French and English is essential for success.

What You'll Do

• Create, update, and maintain client, contract, and team records.
• Monitor scheduled cleanings, contact teams regarding delays, and adjust assignments as needed.
• Respond to general client inquiries and coordinate additional services.
• Provide application user support, guiding users through features and troubleshooting issues.
• Support the onboarding of new cleaning teams and contracts.
• Prepare supplier payments and client invoices.
• Post job announcements on Canadian platforms and manage applicant responses.

Requirements

• Good reading comprehension in English and French.
• Good written communication skills in English and French for client and team interactions via WhatsApp and email.
• Sufficient spoken English for internal communication.
• Ability to understand instructions and documentation.
• Comfortable following set procedures, maintaining records, and reporting progress.
• Home internet speed of at least 25 Mbps (main) and 10 Mbps (backup).

Tools & Platforms

• Proprietary in-house app
• WhatsApp
• Email

Why Filipino VAs Are a Great Fit

With strong English skills and a commitment to excellence, Filipino VAs are well-equipped to handle the communication and coordination tasks in this role. Your adaptability and dedication to customer service will ensure smooth operations for the client's business.