Sales Development Representative (LOAN services)

Role Overview

We're seeking a Sales Development Representative to help connect customers with loan services. In this role, you will be responsible for generating leads, building customer relationships, and ensuring customer satisfaction. If you have a passion for sales and a desire to help people, this could be the perfect opportunity for you.

What You'll Do

• Contact potential and existing customers through various channels to create a pipeline of leads.
• Engage and build rapport with potential customers to determine if the company's loan services suit their needs.
• Schedule sales demos and meetings.
• Set up and manage a CRM or contact list.
• Collaborate with internal teams to align lead generation efforts with the overall sales strategy.
• Reach out to students/graduates who are in default on loans and make phone calls to ensure they return to making payments.
• Work with default processing to manage accounts.
• Handle customer inquiries and complaints as the first point of contact.

Requirements

• Graduate of any bachelor's degree or certificate course.
• Minimum of 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships.
• Excellent English communication skills, both written and verbal (at least C1 level).
• Excellent phone, email, and instant messaging communication skills.
• Solid organizational and time management skills.
• Tech-savvy and familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP.
• Able to work on a graveyard shift.

Tools & Platforms

• Phone system (for outbound calls)
• CRM/Database system

Why Filipino VAs Are a Great Fit

With strong English skills and a commitment to customer satisfaction, Filipino VAs excel in sales and customer support roles. Their adaptability and experience with remote work make them ideal for contributing to a global sales team.