About the Role
Role Overview
We're seeking a Property Manager to manage the daily operations of a short-term rental portfolio. In this remote role, you'll need to be independent, solve problems proactively, and ensure consistently high guest experiences.
What You'll Do
- Manage all guest messaging from inquiry through checkout.
- Handle guest issues, complaints, and special requests.
- Coordinate cleaning schedules.
- Communicate directly with cleaners regarding issues.
- Schedule and manage maintenance requests.
- Monitor and respond to guest reviews.
- Assist with pricing adjustments.
Requirements
- Independent and proactive work style.
- Strong communication skills.
- Detail-oriented and organized.
- Comfortable making decisions independently.
- Experience managing Airbnb or similar STR platforms.
Tools & Platforms
- Guesty
- Turno
- PriceLabs
Why Filipino VAs Are a Great Fit
Filipino VAs are well-suited for property management roles due to their strong work ethic, attention to detail, and excellent communication skills in English. Their familiarity with remote work and flexible availability also make them ideal for managing properties across different time zones.