Customer Support Specialist
Browse verified Filipino talent — executive assistants, bookkeepers, cold callers, Shopify VAs, customer service reps, and more. AI-scored profiles with skill badges, free to hire, no subscription required.
48 talents found
Customer Support Specialist
$4 – $8 / hr
View ProfileCustomer Experience & Operations Specialist delivering fast, solution-oriented support via chat and email in high-volume environments. Known for maintaining a consistent 5-star CSAT rating by resolving customer concerns with empathy, clarity, and efficiency. Skilled in guiding customers through product setup, troubleshooting, and order-related concerns while improving user experience and reducing repeat inquiries. Focused on building trust through a customer-first approach and contributing to process improvements that enhance service quality and operational efficiency.
E-commerce Growth & Operations Manager | 8+ Years Scaling Brands on Amazon, Shopify, Walmart, and eBay
$10 – $18 / hr
View ProfileResults-driven E-commerce Growth & Operations Manager with over 8 years of experience scaling brands across major online marketplaces. Proven ability to manage end-to-end operations, optimize listings, and drive growth through strategic planning and data-driven decisions. Adept at leading cross-functional teams and developing efficient workflows to enhance scalability and profitability.
E-commerce VA | Shopify & Product Listing Specialist | Social Media Management
$6 – $10 / hr
View ProfileNeed someone who can keep your e-commerce tasks organized while supporting your social media presence? I’m Marie Jane, an E-commerce & Social Media Virtual Assistant specializing in product research, product listings, Shopify support, and content creation. I’m detail-oriented, reliable, quick to learn, and always focused on helping business owners save time and stay organized. I’m ready to support your business and grow with your team.
Customer Support Specialist | Shopify & Gorgias Expert | E-commerce & DTC Support
$8 – $15 / hr
View ProfileCustomer Support Specialist with 10+ years of customer service experience, including the last 4+ years focused on e-commerce and DTC brands across the US, Canada, UK, and Europe. Experienced in handling customer inquiries, order management, refunds, returns, exchanges, warranty claims, and shipping concerns through email and chat support. Proficient in Shopify, Gorgias, Narvar, and Route. Known for delivering exceptional customer experiences, resolving complex issues, and working effectively in remote, fast-paced environments while consistently meeting KPIs and service levels.
Business Owner Support | I’ll Turn Your Overflowing Inbox Into Zero Backlog | Customer Support Specialist | TikTok Shop & Shopify E-Commerce VA | Administrative Assistant
$6 – $12 / hr
View ProfileHi, I’m Ven! I’m a Customer Support Specialist and E-Commerce VA with experience helping customers, sellers, and businesses keep their day-to-day operations running smoothly. I’ve handled high-volume e-commerce support, managing 70–100+ tickets a day across chat and email while assisting with orders, refunds, returns, product listings, account concerns, and escalations. I also have experience training customer service teams and making sure support stays aligned with company policies and customer needs. I’m someone who’s responsive, adaptable, and very detail-oriented. I like solving problems properly, keeping things organized, and making sure customers feel genuinely heard—not just giving them a scripted response. If you’re looking for someone reliable to help with customer support, e-commerce operations, or administrative tasks, I’d love to connect and see how I can support your business.
Customer Service Professional | E-Commerce Virtual Assistant
$4 – $8 / hr
View ProfileBusinesses run more efficiently when their operations are organized, their product data is accurate, and their day-to-day processes are managed consistently. That's where I can help. I specialize in supporting e-commerce and administrative operations by managing product listings, maintaining organized catalogs, updating inventory, conducting research, and handling the operational tasks that keep businesses running behind the scenes. My background in customer service and research has given me experience working with large amounts of information, solving problems, and maintaining accuracy in fast-paced environments. I am continuously expanding my expertise through hands-on portfolio projects focused on Shopify, Amazon Seller Central workflows, product information management, and marketplace operations while staying current with modern e-commerce tools and AI-powered workflows. Whether you need help organizing your product catalog, maintaining your online store, streamlining administrative processes, or managing operational tasks, my goal is to provide reliable support that allows you to focus on growing your business.
Customer Support Professional | Shopify & E-commerce Operations Specialist
$6 – $10 / hr
View ProfileHighly organized and detail-oriented customer support professional with experience in remote operations, e-commerce platforms, and project coordination. Proven ability to manage customer inquiries, process orders, and maintain accurate records across various systems. Seeking to leverage strong administrative and technical skills to contribute to efficient operations.
Remote Professional | eCommerce VA | AI Creator | Vibecoder | 5+ Years of Experience in Administrative, Logistics, Operation.
$8 – $12 / hr
View ProfileI’m a remote professional with experience in e-commerce, Shopify management, SEO, social media, logistics coordination, administrative support, customer service, team leadership, and AI data operations. I’ve worked on digital business projects from Shopify store setup and product content to SEO, Google Search Console, social media, and AI-assisted creative work. My background also includes coordinating clients, suppliers, customers, teams, schedules, inventory, and day-to-day operations. I’m technology-driven, adaptable, detail-oriented, and always looking for better ways to organize workflows, improve efficiency, and support business operations.
Customer Service Manager | 15+ Years E-commerce, Real Estate & Appointment Setting Expertise
$7 – $18 / hr
View ProfileHighly accomplished Customer Service Manager with over 15 years of experience in e-commerce, real estate, and appointment setting. Proven ability to lead teams, drive revenue, and enhance customer satisfaction through effective communication and process improvement. Seeking to leverage extensive expertise in customer support and sales to contribute to a dynamic organization.
Customer Service Specialist | 15+ Years Experience in Global E-commerce & BPO Support
$7 – $10 / hr
View ProfileExperienced in eCommerce customer support and administrative operations with strong hands-on knowledge of leading CRM, helpdesk, and order management platforms. Skilled in handling high-volume customer interactions, resolving complex order issues, and maintaining efficient backend workflows. Core Tools & Platforms: Gorgias, Shopify, ShipStation, Loop Returns, Fulfil.io, Zendesk, Salesforce Customer Support & Operations: Email Handling, Chat Support, Ticket Management, Order Management, Customer Issue Resolution, Refunds & Returns Processing Administrative & Productivity Tools: Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Sheets, Docs) Additional Strengths: Administrative Tasks, Data Entry, Workflow Coordination, Attention to Detail, Time Management, and Multitasking in fast-paced environments
Customer Support Leader | 7+ Years E-commerce & Remote Operations Experience
$10 – $20 / hr
View ProfileHighly experienced Customer Support Leader with over 7 years in e-commerce and remote operations. Proven ability to manage teams, enhance customer satisfaction, and optimize fulfillment workflows. Possesses a strong background in Zendesk, NetSuite, and Magento, with working knowledge of Shopify.
General Virtual Assistant/Executive Virtual Assistant/ Shopify/Gorgias Virtual Assistants
$10 – $18 / hr
View ProfileI’m known for being reliable, detail-oriented, calm under pressure, and focused on creating positive customer experiences. I’m comfortable handling high-volume workloads while maintaining professionalism, empathy, and accuracy.
E-commerce Catalog & Marketplace Manager | 5+ Years Furniture & Apparel Brands
$6 – $12 / hr
View ProfileExperienced E-commerce Catalog & Marketplace Manager with a proven track record of scaling furniture and apparel brands across major US marketplaces. Skilled in full-lifecycle product management, marketplace optimization, and SEO strategy, I leverage data-driven insights and AI-powered tools to enhance product visibility, streamline operations, and drive profitability.
Versatile Virtual Assistant | E-commerce, Customer Service, and Administrative Support
$5 – $20 / hr
View ProfileI am a passionate and skilled Virtual Assistant dedicated to providing exceptional support and organization in virtual environments. With a knack for managing diverse tasks and a strong understanding of e-commerce and customer service, I thrive in helping businesses operate smoothly. I am eager to leverage my tech-savvy experience and communication skills to deliver outstanding results and contribute to the success of my partner clients.
Shopify VA | Gorgias + Klaviyo | 5 Years
$3 – $10 / hr
View ProfileLorraine — Shopify VA for 5 years. My last 2 clients were a supplement brand and a home decor DTC. I handle product uploads, bundle setup, discount codes, and collaborate with the designer on theme updates.
Customer Service Professional & Licensed Teacher | 9+ Years Experience in E-commerce Support, Technical Troubleshooting, and Education
$8 – $18 / hr
View ProfileA dedicated Customer Service Professional and Licensed Teacher with over 9 years of experience in facilitating technical, billing, and retail solutions. I possess a strong background in Omni-channel Support, with a focus on resolving complex inquiries for international E-commerce brands. My approach centers on providing transparent, empathetic, and thorough support to ensure a positive customer journey.
Analyst | AI/LLM Practice | Customer Support & Credentialing Specialist
$500 – $600 / hr
View ProfileHighly skilled professional with extensive experience in customer support, credentialing, and AI/LLM data analysis within fast-paced environments. Proven ability to manage tasks efficiently, resolve complex customer issues, and collaborate effectively with teams to achieve operational goals. Seeking to leverage analytical and problem-solving skills in a challenging role.
Virtual Assistant | Operations & Logistics Support | Data Entry & Catalog Management
$6 – $12 / hr
View ProfileHighly organized and detail-oriented Virtual Assistant with extensive experience in operations, logistics, and data management. Proven ability to streamline processes, ensure accuracy in documentation, and support cross-functional teams to achieve operational efficiency. Adept at utilizing various software and tools to manage tasks, track shipments, and maintain comprehensive records.
Customer Service Representative | 7+ Years Experience in Support, Team Leadership, and Billing
$10 – $18 / hr
View ProfileHighly motivated and adaptable customer service professional with over 7 years of experience in diverse support roles. Proven ability to manage high volumes of customer interactions across chat, email, and phone, consistently ensuring positive experiences and efficient issue resolution. Seeking to leverage strong communication, problem-solving, and leadership skills to contribute to a dynamic team.
Administrative and Customer Service Professional | 6+ Years Experience in Banking, Customer Service, and Remote Sales
$5 – $10 / hr
View ProfileI support clients through customer service, administrative coordination, scheduling, follow-ups, and CRM updates while ensuring organized and professional communication. I have experience in customer experience support with one of the world’s leading airlines, administrative operations in banking, and remote sales support. I work efficiently in remote environments using tools such as Microsoft Office, Google Workspace, CRM systems, LinkedIn, calendar management platforms, Microsoft Teams, and Zoom. I bring value by helping clients stay organized and focused on higher-priority tasks while ensuring smooth day-to-day operations. I am also open to continuous growth and learning to further develop my skills and contribute more effectively.
Customer Support Specialist | Team Lead | E-commerce & Sales Experience
$10 – $18 / hr
View ProfileExperienced professional with a background in customer support, sales, and team leadership, specializing in e-commerce and order management. Proven ability to oversee KPIs, monitor performance, and ensure adherence to service level agreements. Seeking to leverage extensive customer service and sales expertise to drive customer satisfaction and achieve business objectives.
Customer Service & eCommerce Specialist | 5+ Years Experience in Support & Order Fulfillment
$8 – $10 / hr
View ProfileAs a highly skilled Customer Service Representative, I bring extensive experience in eCommerce support, including resolving high volumes of customer inquiries, managing refunds/chargebacks via Stripe & PayPal, and optimizing order processing. My proven ability to drive sales through upselling and coordinate effectively with couriers makes me a valuable asset for any team seeking immediate support. Available full-time.
Customer Service VA | E-commerce Support | Admin Assistant with 6+ Years Experience
$5 – $8 / hr
View ProfileHighly skilled Customer Service Virtual Assistant with over 6 years of experience in US-based e-commerce and financial accounts. Proven ability to manage high-volume inquiries, resolve complex issues, and maintain exceptional QA scores. Adept at utilizing various CRM systems and communication platforms to deliver efficient and accurate customer support.
Freelancer | Virtual Assistant | Web & Tech Specialist with Expertise in Web Development and Social Media Management
$10 – $18 / hr
View ProfileA versatile and results-driven freelancer with extensive experience in executive virtual assistance, social media management, and web development. I leverage strong technical skills and creative problem-solving to deliver efficient, high-quality solutions for clients.
General Virtual Assistant | 3+ Years Experience in Product Research & Customer Service
$10 – $18 / hr
View ProfileHighly organized and detail-oriented professional with over three years of experience providing comprehensive virtual assistance across various industries. Proven ability to manage schedules, handle email communication, conduct thorough research, and support project management with a strong commitment to confidentiality and excellent communication skills.
Graphic Designer | Adobe Creative Suite Expert | Marketing & Layout Specialist
$6 – $12 / hr
View ProfileA creative and adaptable Graphic Designer with a strong foundation in visual communication and a passion for bringing ideas to life. Eager to leverage a diverse skill set in design, editing, and marketing to contribute to impactful projects.
Shopify VA | Gorgias + Klaviyo | 9 Years
$3 – $8 / hr
View ProfileNicole — Shopify VA for 9 years. My last 2 clients were a supplement brand and a home decor DTC. I handle product uploads, bundle setup, discount codes, and collaborate with the designer on theme updates.
Customer Service Representative | 4+ Years Experience in BPO, Fintech, and E-commerce Support
$6 – $12 / hr
View ProfileHighly motivated Customer Service Representative with over 4 years of experience in fast-paced BPO, fintech, and e-commerce environments. Proven ability to deliver exceptional support via chat, email, and phone, consistently meeting high CSAT and QA scores while maintaining efficient AHT. Adept at issue resolution, order management, and administrative tasks, with a strong commitment to compliance and client satisfaction.
Customer Support Specialist | E-commerce & Virtual Assistant with 3+ Years Experience
$8 – $12 / hr
View ProfileCustomer Support Specialist with extensive experience in e-commerce and virtual assistance environments. Proven ability to handle order management, customer inquiries, and resolve issues efficiently across multiple communication channels. Eager to leverage strong communication, organizational, and problem-solving skills to deliver exceptional customer service in a remote setting.
Administrative Staff & Customer Service Representative | 3+ Years E-commerce Operations Experience
$6 – $12 / hr
View ProfileResults-driven Administrative professional with over 3 years of experience specializing in e-commerce operations. Proven ability to streamline digital workflows, manage multi-channel customer inquiries, and administer data to enhance business efficiency. Possesses strong communication skills and the ability to juggle multiple tasks effectively.
Tech Virtual Assistant | Web & Mobile App Developer | SEO & Performance Optimization
$6 – $12 / hr
View ProfileTech Virtual Assistant with a strong background in web development and website management, adept at building, maintaining, and optimizing digital platforms. Proven ability to enhance website performance, implement SEO strategies, and manage content effectively to support business growth. Skilled in handling technical issues and leveraging modern tools to ensure efficient online operations.
Virtual Assistant | 5+ Years Experience in Customer Service, Social Media, and Administrative Support
$6 – $18 / hr
View ProfileExperienced Virtual Assistant with a diverse skill set and a proven track record of delivering exceptional customer service, social media management, and administrative support. Adept at handling a wide range of tasks, from email and calendar management to data entry, customer support, and social media content creation.
Customer Support Specialist | E-Commerce & Social Media Management
$4 – $10 / hr
View ProfileA dedicated and detail-oriented professional with experience in customer support, social media management, and brand development. I am passionate about creating meaningful interactions and providing exceptional service to ensure customer satisfaction. My background in both digital and hospitality settings allows me to deliver precision and a welcoming experience.
WordPress & SEO VA
$4 – $10 / hr
View ProfileAspiring SEO and WordPress Virtual Assistant with foundational knowledge in content publishing, keyword optimization, website management, and administrative support. Experienced in handling data entry, online research, document organization, and content formatting using WordPress and Google Workspace tools. Passionate about learning SEO strategies, improving website visibility, and supporting businesses through organized, efficient, and detail-focused virtual assistance.
Technical Support Especialist
$5 – $5 / hr
View ProfileI have nearly 16 years of customer centred task, mixed with corporate and homebased set-up. Lastly, i don't have any attendance issue
Computer Technology Graduate | Skilled in Data Entry, Photo/Video Editing, and Social Media Management
$4 – $10 / hr
View ProfileA highly adaptable and detail-oriented Computer Technology graduate with a passion for virtual assistance and digital marketing. Possesses a strong foundation in computer literacy, data entry, photo and video editing, and social media management, complemented by excellent communication and teamwork skills. Eager to leverage acquired skills and online training to contribute effectively to a dynamic organization.
Inventory Assistant & E-commerce Specialist | Customer Support | Microsoft Office & Google Workspace Proficient
$4 – $10 / hr
View ProfileAs a highly organized and detail-oriented Inventory Assistant and E-commerce Platform Specialist like Jodarh-lyn Simene, I bring proven experience in inventory management, e-commerce support, and exceptional customer service using platforms like Shopify and Ecount-ERP. I am available for a full-time position and eager to leverage my skills in communication, problem-solving, and Microsoft/Google Suite proficiency to optimize your operations.
E-commerce Support Agent | Zendesk + Gorgias | 7y
$3 – $6 / hr
View ProfileEx-BPO agent (2 years Convergys Manila) now remote for 7 years supporting US Shopify brands via Gorgias. Neutral accent, friendly tone, and a knack for de-escalation. CSAT has been at 94–96% across my last 3 roles.
E-commerce Support Agent | Zendesk + Gorgias | 2y
$3 – $5 / hr
View ProfileEx-BPO agent (2 years Convergys Manila) now remote for 2 years supporting US Shopify brands via Gorgias. Neutral accent, friendly tone, and a knack for de-escalation. CSAT has been at 94–96% across my last 3 roles.
Virtual Assistant | Technical Support Specialist | Customer Service
$10 – $18 / hr
View ProfileDetail-oriented General Virtual Assistant with extensive experience in administrative support, Shopify store management, data entry, order fulfillment, customer service, and logistics coordination. Skilled in CRM systems, Microsoft Office, Google Drive, and customer communication. Certified in General Virtual Assistance, Data Entry, Lead Generation, Graphic Design, Social Media Management, and Facebook Advertising. Committed to providing reliable, organized, and efficient support to help businesses streamline daily operations and achieve their goals.
Sales & E-Commerce Professional | Virtual Assistance | Lead Generation | Customer Success
$10 – $18 / hr
View ProfileI’m a commercially driven Sales and E-Commerce Professional who combines customer insight, digital expertise, and operational execution to turn opportunities into measurable results. From generating qualified leads and building client relationships to optimizing e-commerce operations, I bring a proactive, solutions-focused approach that helps businesses grow, operate smarter, and serve customers better.
Freight Operations VA | Logistics Coordinator
$6 – $12 / hr
View ProfileI'm completing my profile — check back soon.
Virtual Assistant | Executive Support, Customer Service, B2B Outreach & Email Marketing
$6 – $12 / hr
View ProfileI research and verify B2B prospects, then write personalized cold outreach emails. I’ve segmented audiences and built campaigns in Klaviyo, and prepared and scheduled event promotions and ticket reminder campaigns in Sender. I also schedule social media content with Metricool, handle Shopify customer inquiries, and support event tasks in Ticket Tailor. I’m comfortable working remotely, managing tasks independently, and keeping clients updated from start to completion.
Customer Service Professional | CRM | Shopify & Order Management | Phone & Chat Support
$5 – $12 / hr
View ProfileI support ecommerce businesses with customer service, order management, returns, refunds, billing, and product inquiries. I have experience supporting US-based retail and health & wellness customers using Shopify, Gorgias, Aircall, and other CRM tools. I work remotely with a reliable home setup and am comfortable working independently and managing day-to-day tasks with minimal supervision.
VA for Product Listing
$4 – $8 / hr
View ProfileMoh. Ahadhin D. Tati is a Computer Science graduate from Western Mindanao State University in Zamboanga City. He trained online in product listing and practiced on Shopify and Etsy, writing clear titles and descriptions and keeping product details organized. He also uses AI tools like Claude and ChatGPT to work faster and smarter. His undergraduate thesis on AI-based engine fault detection was presented at the European Conference on Artificial Intelligence (ECAI) 2026 in Romania.
E-commerce & Shopify VA | Social Media & Digital Marketing
$6 – $12 / hr
View ProfileI’m an E-commerce and Shopify Virtual Assistant with experience managing online stores, product listings, social media, customer support, and digital marketing tasks. I’ve worked with Shopify stores from setup and customization to product management, content updates, and store optimization. I also have hands-on experience with Canva, CapCut, Klaviyo, Meta Business Suite, TikTok, Google Ads, and AI tools for creating marketing content. I’m comfortable working independently, following brand guidelines, staying organized, and handling day-to-day e-commerce operations.
Shopify Specialist | Product Listing Specialist | Shopify/E-commerce Manager | Email Marketing Specialist | Email Designer | Klaviyo | Technical Support
$1000 – $2000 / hr
View ProfileHello! I’m a Shopify Specialist | Product Listing Specialist | Shopify/E-commerce Manager | Email Marketing Specialist | Email Designer | Technical Support Specialist with 7+ years of hands-on experience helping eCommerce and DTC brands manage, optimize, and grow their online businesses. My experience covers Shopify store management, product listing and catalog management, eCommerce operations, merchandising, Klaviyo, email marketing, customer support, technical troubleshooting, website QA, and optimization.
Social Media Manager | Virtual Assistant | E-commerce & Shopify VA
$5 – $7 / hr
View ProfileI’m a Social Media Manager, Virtual Assistant, and E-commerce VA with around 5 years of hands-on experience in social media management, Shopify, e-commerce, real estate, content creation, and online business support. I have experience managing social media pages, creating content, handling product listings and descriptions, conducting online research, and supporting day-to-day business operations. I’m organized, adaptable, detail-oriented, and comfortable learning new tools and platforms.