E-commerce Customer Support VA | Shopify, Zendesk & Gorgias
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103 talents found
E-commerce Customer Support VA | Shopify, Zendesk & Gorgias
$4 – $7 / hr
View ProfileI’m an E-commerce Customer Support Specialist with 2+ years of experience supporting online stores and assisting customers through email, chat, and SMS. I have hands-on experience with Shopify, Gorgias, Zendesk, Richpanel, and Commslayer. I handle order management, shipment tracking, shipping delays, returns, refunds, replacements, cancellations, and fulfillment follow-ups. I’m comfortable managing high-volume ticket queues, maintaining accurate customer records, coordinating with suppliers, and following SOPs to ensure customer concerns are resolved efficiently. I’m detail-oriented, organized, and a quick learner who values clear communication and reliable support. I’m looking for a remote customer support or e-commerce VA role where I can use my experience to help businesses provide excellent customer service and smooth day-to-day operations. I’m available to start immediately and open to working with international clients.
Full Stack Developer and Systems Specialist with 7+ years of remote experience since 2019, building and running production systems for US and UK businesses across ERP development, e-commerce engineering, payment integrations and cloud infrastructure. I help business owners replace scattered tools and manual work with reliable systems their teams use for years: custom Odoo 17 modules, Shopify and WooCommerce pipelines, Authorize.net integrations and Dockerized AWS infrastructure. Known for root-cause debugging, backup-first deployments, clear daily reporting and owning systems end to end without a development team behind me.
$10 – $20 / hr
View ProfileI build and run business systems for US and UK companies, with 7+ years of remote experience since 2019. I help business owners replace manual work with one reliable system their team can use for years. What I do: 1. Odoo ERP development (Python, XML, CRM, POS, invoicing). 2. Shopify and WooCommerce development (Liquid, GraphQL API, migrations). 3. Payment integrations (Authorize.net). 4. AWS, Docker and Linux server administration. 5. Automation with Node.js, APIs, GoHighLevel and Klaviyo. Results: 1. Migrated a 6,177-product store with zero duplicates Fixed an email bug affecting 8,000 of 11,000 customer emails. 2. Found $14,000 in pricing corrections with Power BI Daily end-of-day reports. Available for long-term work in US, UK and AU hours. Portfolio: johndeveloperwfh.github.io
AI Automation & Business Operations Specialist
$15 – $30 / hr
View ProfileI’m an AI Automation & Business Operations Specialist with 14 years of experience helping businesses improve efficiency through workflow automation, business systems, and technology-driven solutions. I combine hands-on operational experience with technical problem-solving to identify inefficiencies, streamline processes, and build practical solutions that support business growth. My experience includes developing internal business applications, automating lead management and follow-ups, building operational dashboards, integrating business tools, and managing websites across multiple brands. I work with Claude, Make.com, Zapier, Airtable, APIs, and modern web technologies to turn repetitive manual tasks into structured, reliable workflows. I also bring experience in customer support, quality assurance, e-commerce operations, technical troubleshooting, and process documentation. Having worked with Australian businesses and international remote teams, I understand the importance of clear communication, accountability, and delivering solutions that meet real business needs. I’m looking for opportunities where I can contribute as an AI Automation Specialist, Business Systems Specialist, or Operations Specialist, helping clients reduce manual work, improve visibility, and build scalable processes. I bring a proactive, analytical, and solutions-focused approach, with the ability to work independently, adapt to different business environments, and take ownership of projects from problem identification through implementation and documentation.
E-commerce Growth & Operations Manager | 8+ Years Scaling Brands on Amazon, Shopify, Walmart, and eBay
$10 – $18 / hr
View ProfileResults-driven E-commerce Growth & Operations Manager with over 8 years of experience scaling brands across major online marketplaces. Proven ability to manage end-to-end operations, optimize listings, and drive growth through strategic planning and data-driven decisions. Adept at leading cross-functional teams and developing efficient workflows to enhance scalability and profitability.
E-commerce VA | Shopify & Product Listing Specialist | Social Media Management
$6 – $10 / hr
View ProfileNeed someone who can keep your e-commerce tasks organized while supporting your social media presence? I’m Marie Jane, an E-commerce & Social Media Virtual Assistant specializing in product research, product listings, Shopify support, and content creation. I’m detail-oriented, reliable, quick to learn, and always focused on helping business owners save time and stay organized. I’m ready to support your business and grow with your team.
Customer Support Specialist | Shopify & Gorgias Expert | E-commerce & DTC Support
$8 – $15 / hr
View ProfileCustomer Support Specialist with 10+ years of customer service experience, including the last 4+ years focused on e-commerce and DTC brands across the US, Canada, UK, and Europe. Experienced in handling customer inquiries, order management, refunds, returns, exchanges, warranty claims, and shipping concerns through email and chat support. Proficient in Shopify, Gorgias, Narvar, and Route. Known for delivering exceptional customer experiences, resolving complex issues, and working effectively in remote, fast-paced environments while consistently meeting KPIs and service levels.
Business Owner Support | I’ll Turn Your Overflowing Inbox Into Zero Backlog | Customer Support Specialist | TikTok Shop & Shopify E-Commerce VA | Administrative Assistant
$6 – $12 / hr
View ProfileHi, I’m Ven! I’m a Customer Support Specialist and E-Commerce VA with experience helping customers, sellers, and businesses keep their day-to-day operations running smoothly. I’ve handled high-volume e-commerce support, managing 70–100+ tickets a day across chat and email while assisting with orders, refunds, returns, product listings, account concerns, and escalations. I also have experience training customer service teams and making sure support stays aligned with company policies and customer needs. I’m someone who’s responsive, adaptable, and very detail-oriented. I like solving problems properly, keeping things organized, and making sure customers feel genuinely heard—not just giving them a scripted response. If you’re looking for someone reliable to help with customer support, e-commerce operations, or administrative tasks, I’d love to connect and see how I can support your business.
Customer Service Professional | E-Commerce Virtual Assistant
$4 – $8 / hr
View ProfileBusinesses run more efficiently when their operations are organized, their product data is accurate, and their day-to-day processes are managed consistently. That's where I can help. I specialize in supporting e-commerce and administrative operations by managing product listings, maintaining organized catalogs, updating inventory, conducting research, and handling the operational tasks that keep businesses running behind the scenes. My background in customer service and research has given me experience working with large amounts of information, solving problems, and maintaining accuracy in fast-paced environments. I am continuously expanding my expertise through hands-on portfolio projects focused on Shopify, Amazon Seller Central workflows, product information management, and marketplace operations while staying current with modern e-commerce tools and AI-powered workflows. Whether you need help organizing your product catalog, maintaining your online store, streamlining administrative processes, or managing operational tasks, my goal is to provide reliable support that allows you to focus on growing your business.
Customer Support Professional | Shopify & E-commerce Operations Specialist
$6 – $10 / hr
View ProfileHighly organized and detail-oriented customer support professional with experience in remote operations, e-commerce platforms, and project coordination. Proven ability to manage customer inquiries, process orders, and maintain accurate records across various systems. Seeking to leverage strong administrative and technical skills to contribute to efficient operations.
Remote Professional | eCommerce VA | AI Creator | Vibecoder | 5+ Years of Experience in Administrative, Logistics, Operation.
$8 – $12 / hr
View ProfileI’m a remote professional with experience in e-commerce, Shopify management, SEO, social media, logistics coordination, administrative support, customer service, team leadership, and AI data operations. I’ve worked on digital business projects from Shopify store setup and product content to SEO, Google Search Console, social media, and AI-assisted creative work. My background also includes coordinating clients, suppliers, customers, teams, schedules, inventory, and day-to-day operations. I’m technology-driven, adaptable, detail-oriented, and always looking for better ways to organize workflows, improve efficiency, and support business operations.
Customer Service Manager | 15+ Years E-commerce, Real Estate & Appointment Setting Expertise
$7 – $18 / hr
View ProfileHighly accomplished Customer Service Manager with over 15 years of experience in e-commerce, real estate, and appointment setting. Proven ability to lead teams, drive revenue, and enhance customer satisfaction through effective communication and process improvement. Seeking to leverage extensive expertise in customer support and sales to contribute to a dynamic organization.
Customer Service Specialist | 15+ Years Experience in Global E-commerce & BPO Support
$7 – $10 / hr
View ProfileExperienced in eCommerce customer support and administrative operations with strong hands-on knowledge of leading CRM, helpdesk, and order management platforms. Skilled in handling high-volume customer interactions, resolving complex order issues, and maintaining efficient backend workflows. Core Tools & Platforms: Gorgias, Shopify, ShipStation, Loop Returns, Fulfil.io, Zendesk, Salesforce Customer Support & Operations: Email Handling, Chat Support, Ticket Management, Order Management, Customer Issue Resolution, Refunds & Returns Processing Administrative & Productivity Tools: Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Sheets, Docs) Additional Strengths: Administrative Tasks, Data Entry, Workflow Coordination, Attention to Detail, Time Management, and Multitasking in fast-paced environments
Customer Support Leader | 7+ Years E-commerce & Remote Operations Experience
$10 – $20 / hr
View ProfileHighly experienced Customer Support Leader with over 7 years in e-commerce and remote operations. Proven ability to manage teams, enhance customer satisfaction, and optimize fulfillment workflows. Possesses a strong background in Zendesk, NetSuite, and Magento, with working knowledge of Shopify.
General Virtual Assistant/Executive Virtual Assistant/ Shopify/Gorgias Virtual Assistants
$10 – $18 / hr
View ProfileI’m known for being reliable, detail-oriented, calm under pressure, and focused on creating positive customer experiences. I’m comfortable handling high-volume workloads while maintaining professionalism, empathy, and accuracy.
E-commerce Catalog & Marketplace Manager | 5+ Years Furniture & Apparel Brands
$6 – $12 / hr
View ProfileExperienced E-commerce Catalog & Marketplace Manager with a proven track record of scaling furniture and apparel brands across major US marketplaces. Skilled in full-lifecycle product management, marketplace optimization, and SEO strategy, I leverage data-driven insights and AI-powered tools to enhance product visibility, streamline operations, and drive profitability.
Versatile Virtual Assistant | E-commerce, Customer Service, and Administrative Support
$5 – $20 / hr
View ProfileI am a passionate and skilled Virtual Assistant dedicated to providing exceptional support and organization in virtual environments. With a knack for managing diverse tasks and a strong understanding of e-commerce and customer service, I thrive in helping businesses operate smoothly. I am eager to leverage my tech-savvy experience and communication skills to deliver outstanding results and contribute to the success of my partner clients.
Shopify VA | Gorgias + Klaviyo | 5 Years
$3 – $10 / hr
View ProfileLorraine — Shopify VA for 5 years. My last 2 clients were a supplement brand and a home decor DTC. I handle product uploads, bundle setup, discount codes, and collaborate with the designer on theme updates.
Customer Service Professional & Licensed Teacher | 9+ Years Experience in E-commerce Support, Technical Troubleshooting, and Education
$8 – $18 / hr
View ProfileA dedicated Customer Service Professional and Licensed Teacher with over 9 years of experience in facilitating technical, billing, and retail solutions. I possess a strong background in Omni-channel Support, with a focus on resolving complex inquiries for international E-commerce brands. My approach centers on providing transparent, empathetic, and thorough support to ensure a positive customer journey.
Analyst | AI/LLM Practice | Customer Support & Credentialing Specialist
$500 – $600 / hr
View ProfileHighly skilled professional with extensive experience in customer support, credentialing, and AI/LLM data analysis within fast-paced environments. Proven ability to manage tasks efficiently, resolve complex customer issues, and collaborate effectively with teams to achieve operational goals. Seeking to leverage analytical and problem-solving skills in a challenging role.
Virtual Assistant | Operations & Logistics Support | Data Entry & Catalog Management
$6 – $12 / hr
View ProfileHighly organized and detail-oriented Virtual Assistant with extensive experience in operations, logistics, and data management. Proven ability to streamline processes, ensure accuracy in documentation, and support cross-functional teams to achieve operational efficiency. Adept at utilizing various software and tools to manage tasks, track shipments, and maintain comprehensive records.
Customer Service Representative | 7+ Years Experience in Support, Team Leadership, and Billing
$10 – $18 / hr
View ProfileHighly motivated and adaptable customer service professional with over 7 years of experience in diverse support roles. Proven ability to manage high volumes of customer interactions across chat, email, and phone, consistently ensuring positive experiences and efficient issue resolution. Seeking to leverage strong communication, problem-solving, and leadership skills to contribute to a dynamic team.
Administrative and Customer Service Professional | 6+ Years Experience in Banking, Customer Service, and Remote Sales
$5 – $10 / hr
View ProfileI support clients through customer service, administrative coordination, scheduling, follow-ups, and CRM updates while ensuring organized and professional communication. I have experience in customer experience support with one of the world’s leading airlines, administrative operations in banking, and remote sales support. I work efficiently in remote environments using tools such as Microsoft Office, Google Workspace, CRM systems, LinkedIn, calendar management platforms, Microsoft Teams, and Zoom. I bring value by helping clients stay organized and focused on higher-priority tasks while ensuring smooth day-to-day operations. I am also open to continuous growth and learning to further develop my skills and contribute more effectively.
Customer Support Specialist | Team Lead | E-commerce & Sales Experience
$10 – $18 / hr
View ProfileExperienced professional with a background in customer support, sales, and team leadership, specializing in e-commerce and order management. Proven ability to oversee KPIs, monitor performance, and ensure adherence to service level agreements. Seeking to leverage extensive customer service and sales expertise to drive customer satisfaction and achieve business objectives.
Customer Service & eCommerce Specialist | 5+ Years Experience in Support & Order Fulfillment
$8 – $10 / hr
View ProfileAs a highly skilled Customer Service Representative, I bring extensive experience in eCommerce support, including resolving high volumes of customer inquiries, managing refunds/chargebacks via Stripe & PayPal, and optimizing order processing. My proven ability to drive sales through upselling and coordinate effectively with couriers makes me a valuable asset for any team seeking immediate support. Available full-time.
Customer Service VA | E-commerce Support | Admin Assistant with 6+ Years Experience
$5 – $8 / hr
View ProfileHighly skilled Customer Service Virtual Assistant with over 6 years of experience in US-based e-commerce and financial accounts. Proven ability to manage high-volume inquiries, resolve complex issues, and maintain exceptional QA scores. Adept at utilizing various CRM systems and communication platforms to deliver efficient and accurate customer support.
Freelancer | Virtual Assistant | Web & Tech Specialist with Expertise in Web Development and Social Media Management
$10 – $18 / hr
View ProfileA versatile and results-driven freelancer with extensive experience in executive virtual assistance, social media management, and web development. I leverage strong technical skills and creative problem-solving to deliver efficient, high-quality solutions for clients.
General Virtual Assistant | 3+ Years Experience in Product Research & Customer Service
$10 – $18 / hr
View ProfileHighly organized and detail-oriented professional with over three years of experience providing comprehensive virtual assistance across various industries. Proven ability to manage schedules, handle email communication, conduct thorough research, and support project management with a strong commitment to confidentiality and excellent communication skills.
Graphic Designer | Adobe Creative Suite Expert | Marketing & Layout Specialist
$6 – $12 / hr
View ProfileA creative and adaptable Graphic Designer with a strong foundation in visual communication and a passion for bringing ideas to life. Eager to leverage a diverse skill set in design, editing, and marketing to contribute to impactful projects.
Shopify VA | Gorgias + Klaviyo | 9 Years
$3 – $8 / hr
View ProfileNicole — Shopify VA for 9 years. My last 2 clients were a supplement brand and a home decor DTC. I handle product uploads, bundle setup, discount codes, and collaborate with the designer on theme updates.
Customer Service Representative | 4+ Years Experience in BPO, Fintech, and E-commerce Support
$6 – $12 / hr
View ProfileHighly motivated Customer Service Representative with over 4 years of experience in fast-paced BPO, fintech, and e-commerce environments. Proven ability to deliver exceptional support via chat, email, and phone, consistently meeting high CSAT and QA scores while maintaining efficient AHT. Adept at issue resolution, order management, and administrative tasks, with a strong commitment to compliance and client satisfaction.
Customer Support Specialist | E-commerce & Virtual Assistant with 3+ Years Experience
$8 – $12 / hr
View ProfileCustomer Support Specialist with extensive experience in e-commerce and virtual assistance environments. Proven ability to handle order management, customer inquiries, and resolve issues efficiently across multiple communication channels. Eager to leverage strong communication, organizational, and problem-solving skills to deliver exceptional customer service in a remote setting.
Administrative Staff & Customer Service Representative | 3+ Years E-commerce Operations Experience
$6 – $12 / hr
View ProfileResults-driven Administrative professional with over 3 years of experience specializing in e-commerce operations. Proven ability to streamline digital workflows, manage multi-channel customer inquiries, and administer data to enhance business efficiency. Possesses strong communication skills and the ability to juggle multiple tasks effectively.
Tech Virtual Assistant | Web & Mobile App Developer | SEO & Performance Optimization
$6 – $12 / hr
View ProfileTech Virtual Assistant with a strong background in web development and website management, adept at building, maintaining, and optimizing digital platforms. Proven ability to enhance website performance, implement SEO strategies, and manage content effectively to support business growth. Skilled in handling technical issues and leveraging modern tools to ensure efficient online operations.
Virtual Assistant | 5+ Years Experience in Customer Service, Social Media, and Administrative Support
$6 – $18 / hr
View ProfileExperienced Virtual Assistant with a diverse skill set and a proven track record of delivering exceptional customer service, social media management, and administrative support. Adept at handling a wide range of tasks, from email and calendar management to data entry, customer support, and social media content creation.
Customer Support Specialist | E-Commerce & Social Media Management
$4 – $10 / hr
View ProfileA dedicated and detail-oriented professional with experience in customer support, social media management, and brand development. I am passionate about creating meaningful interactions and providing exceptional service to ensure customer satisfaction. My background in both digital and hospitality settings allows me to deliver precision and a welcoming experience.
WordPress & SEO VA
$4 – $10 / hr
View ProfileAspiring SEO and WordPress Virtual Assistant with foundational knowledge in content publishing, keyword optimization, website management, and administrative support. Experienced in handling data entry, online research, document organization, and content formatting using WordPress and Google Workspace tools. Passionate about learning SEO strategies, improving website visibility, and supporting businesses through organized, efficient, and detail-focused virtual assistance.
Technical Support Especialist
$5 – $5 / hr
View ProfileI have nearly 16 years of customer centred task, mixed with corporate and homebased set-up. Lastly, i don't have any attendance issue
Computer Technology Graduate | Skilled in Data Entry, Photo/Video Editing, and Social Media Management
$4 – $10 / hr
View ProfileA highly adaptable and detail-oriented Computer Technology graduate with a passion for virtual assistance and digital marketing. Possesses a strong foundation in computer literacy, data entry, photo and video editing, and social media management, complemented by excellent communication and teamwork skills. Eager to leverage acquired skills and online training to contribute effectively to a dynamic organization.
Inventory Assistant & E-commerce Specialist | Customer Support | Microsoft Office & Google Workspace Proficient
$4 – $10 / hr
View ProfileAs a highly organized and detail-oriented Inventory Assistant and E-commerce Platform Specialist like Jodarh-lyn Simene, I bring proven experience in inventory management, e-commerce support, and exceptional customer service using platforms like Shopify and Ecount-ERP. I am available for a full-time position and eager to leverage my skills in communication, problem-solving, and Microsoft/Google Suite proficiency to optimize your operations.
E-commerce Support Agent | Zendesk + Gorgias | 7y
$3 – $6 / hr
View ProfileEx-BPO agent (2 years Convergys Manila) now remote for 7 years supporting US Shopify brands via Gorgias. Neutral accent, friendly tone, and a knack for de-escalation. CSAT has been at 94–96% across my last 3 roles.
E-commerce Support Agent | Zendesk + Gorgias | 2y
$3 – $5 / hr
View ProfileEx-BPO agent (2 years Convergys Manila) now remote for 2 years supporting US Shopify brands via Gorgias. Neutral accent, friendly tone, and a knack for de-escalation. CSAT has been at 94–96% across my last 3 roles.
Customer Support Specialist
$4 – $8 / hr
View ProfileCustomer Experience & Operations Specialist delivering fast, solution-oriented support via chat and email in high-volume environments. Known for maintaining a consistent 5-star CSAT rating by resolving customer concerns with empathy, clarity, and efficiency. Skilled in guiding customers through product setup, troubleshooting, and order-related concerns while improving user experience and reducing repeat inquiries. Focused on building trust through a customer-first approach and contributing to process improvements that enhance service quality and operational efficiency.
Virtual Assistant | Technical Support Specialist | Customer Service
$10 – $18 / hr
View ProfileDetail-oriented General Virtual Assistant with extensive experience in administrative support, Shopify store management, data entry, order fulfillment, customer service, and logistics coordination. Skilled in CRM systems, Microsoft Office, Google Drive, and customer communication. Certified in General Virtual Assistance, Data Entry, Lead Generation, Graphic Design, Social Media Management, and Facebook Advertising. Committed to providing reliable, organized, and efficient support to help businesses streamline daily operations and achieve their goals.
Sales & E-Commerce Professional | Virtual Assistance | Lead Generation | Customer Success
$10 – $18 / hr
View ProfileI’m a commercially driven Sales and E-Commerce Professional who combines customer insight, digital expertise, and operational execution to turn opportunities into measurable results. From generating qualified leads and building client relationships to optimizing e-commerce operations, I bring a proactive, solutions-focused approach that helps businesses grow, operate smarter, and serve customers better.
Freight Operations VA | Logistics Coordinator
$6 – $12 / hr
View ProfileI'm completing my profile — check back soon.
Virtual Assistant | Executive Support, Customer Service, B2B Outreach & Email Marketing
$6 – $12 / hr
View ProfileI research and verify B2B prospects, then write personalized cold outreach emails. I’ve segmented audiences and built campaigns in Klaviyo, and prepared and scheduled event promotions and ticket reminder campaigns in Sender. I also schedule social media content with Metricool, handle Shopify customer inquiries, and support event tasks in Ticket Tailor. I’m comfortable working remotely, managing tasks independently, and keeping clients updated from start to completion.
Customer Service Professional | CRM | Shopify & Order Management | Phone & Chat Support
$5 – $12 / hr
View ProfileI support ecommerce businesses with customer service, order management, returns, refunds, billing, and product inquiries. I have experience supporting US-based retail and health & wellness customers using Shopify, Gorgias, Aircall, and other CRM tools. I work remotely with a reliable home setup and am comfortable working independently and managing day-to-day tasks with minimal supervision.
VA for Product Listing
$4 – $8 / hr
View ProfileMoh. Ahadhin D. Tati is a Computer Science graduate from Western Mindanao State University in Zamboanga City. He trained online in product listing and practiced on Shopify and Etsy, writing clear titles and descriptions and keeping product details organized. He also uses AI tools like Claude and ChatGPT to work faster and smarter. His undergraduate thesis on AI-based engine fault detection was presented at the European Conference on Artificial Intelligence (ECAI) 2026 in Romania.
E-commerce & Shopify VA | Social Media & Digital Marketing
$6 – $12 / hr
View ProfileI’m an E-commerce and Shopify Virtual Assistant with experience managing online stores, product listings, social media, customer support, and digital marketing tasks. I’ve worked with Shopify stores from setup and customization to product management, content updates, and store optimization. I also have hands-on experience with Canva, CapCut, Klaviyo, Meta Business Suite, TikTok, Google Ads, and AI tools for creating marketing content. I’m comfortable working independently, following brand guidelines, staying organized, and handling day-to-day e-commerce operations.
Shopify Specialist | Product Listing Specialist | Shopify/E-commerce Manager | Email Marketing Specialist | Email Designer | Klaviyo | Technical Support
$1000 – $2000 / hr
View ProfileHello! I’m a Shopify Specialist | Product Listing Specialist | Shopify/E-commerce Manager | Email Marketing Specialist | Email Designer | Technical Support Specialist with 7+ years of hands-on experience helping eCommerce and DTC brands manage, optimize, and grow their online businesses. My experience covers Shopify store management, product listing and catalog management, eCommerce operations, merchandising, Klaviyo, email marketing, customer support, technical troubleshooting, website QA, and optimization.
Social Media Manager | Virtual Assistant | E-commerce & Shopify VA
$5 – $7 / hr
View ProfileI’m a Social Media Manager, Virtual Assistant, and E-commerce VA with around 5 years of hands-on experience in social media management, Shopify, e-commerce, real estate, content creation, and online business support. I have experience managing social media pages, creating content, handling product listings and descriptions, conducting online research, and supporting day-to-day business operations. I’m organized, adaptable, detail-oriented, and comfortable learning new tools and platforms.
E-commerce & Shopify Specialist | Virtual Assistant | Web Development & Product Research
$10 – $18 / hr
View ProfileI am a motivated and detail-oriented E-commerce and Shopify Specialist with experience in online store management, product research, product listing, website development, and virtual assistance. I am comfortable working with Shopify, researching products and suppliers, organizing product information, and handling various online business tasks. I also have experience working with websites and technical projects, giving me a strong ability to learn new tools and systems quickly. I am organized, reliable, adaptable, and committed to completing tasks accurately and on time. I am currently looking for a remote opportunity where I can contribute my skills, continue learning, and grow with a professional team or business.
Customer Service Representative | E-commerce Support | Shopify, Gorgias & Zendesk
$6 – $10 / hr
View ProfileI’m a Customer Service and E-commerce Support professional with 6 years of experience in BPO, e-commerce, retail, and social media support. I have experience handling customers through email, chat, phone, SMS, and social media, including orders, subscriptions, refunds, replacements, billing, delivery concerns, and account issues. I’m familiar with Shopify, Gorgias, Zendesk, Recharge, and other e-commerce tools. I’m reliable, detail-oriented, and comfortable learning new systems and processes.
E-COMMERCE VIRTUAL ASSISTANT | SHOPIFY | SOCIAL MEDIA | ADMIN SUPPORT
$10 – $18 / hr
View Profile6+ years of experience as a Virtual Assistant supporting e-commerce, social media, and online business operations. Experienced in Shopify product management, marketplace listings, data entry, order processing, shipping and returns, social media management, PPC creatives, blog writing, product research, and AI-generated product imagery. Skilled in managing tasks independently and supporting day-to-day operations for international clients.
Shopify Support and Operations Assistant
$6 – $7 / hr
View ProfileI'm completing my profile — check back soon.
Virtual Assistant | Customer Support | Admin | Lead Generation | Account Management
$10 – $18 / hr
View ProfileHi! I'm Nica, a Virtual Assistant with 6+ years of experience in customer service, administration, ESL tutoring, data entry, lead generation, and account management. I've supported businesses with customer communication, CRM and database management, appointment scheduling, email and administrative tasks, order processing, social media support, and day-to-day operations. I'm comfortable learning new tools and systems, following SOPs, and working independently with minimal supervision. I'm detail-oriented, dependable, and focused on getting tasks completed accurately and on time. I'm currently looking for a remote opportunity where I can use my experience to provide reliable and professional support to a growing business.
Virtual Assistant | E-commerce Specialist | Shopify | Product Listing & Data Entry
$4 – $8 / hr
View ProfileI’m a detail-oriented Virtual Assistant and E-commerce Specialist with training in Shopify, product listing, data entry, inventory management, and bookkeeping. I’m comfortable working with spreadsheets, organizing product information, managing data, and following SOPs accurately. I have hands-on training in Shopify product and catalog management, including products, variants, collections, inventory, shipping, and store organization. I also have bookkeeping and QuickBooks training, giving me a good understanding of financial data and business records. I’m organized, reliable, quick to learn new tools, and focused on accuracy and completing tasks on time. I’m ready to support businesses with e-commerce, product listing, data entry, administrative, and bookkeeping-related tasks.
Virtual Assistant | Data entry | Graphic Designer| Artist
$10 – $100 / hr
View ProfileI am a reliable and hardworking remote professional with experience in Virtual Assistance, data entry, graphic design, digital art, and administrative support. I can help with organizing files and information, online research, data entry, creating graphics and presentations, managing basic online tasks, and supporting day-to-day business activities. I am comfortable using tools such as Canva, Google Workspace, Google Sheets, PowerPoint, Picsart, Photoshop, and Shopify. I am detail-oriented, organized, willing to learn new tools, and able to follow instructions carefully. As a graphic designer and artist, I can also create logos, social media graphics, presentations, illustrations, digital paintings, sketches, and traditional acrylic artwork. I always aim to provide accurate, creative, and dependable work while meeting the client's requirements.
Customer Support Specialist| Email, Chat & Helpdesk Support
$4 – $8 / hr
View ProfileAspiring Customer Support Specialist focused on Email & Live Chat Support (Non-Voice). Although new to professional VA work, I am highly trainable, detail-oriented, and passionate about providing excellent customer experience through clear and empathetic written communication. I have self-trained in Zendesk, Shopify, and Gmail helpdesk management and can follow SOPs accurately. I am organized, reliable, and comfortable working remotely on US time zones. Looking to start my career with a client who values patience and quality support.
Personal Executive Assistant
$8 – $12 / hr
View ProfileHi! I’m a reliable and detail-oriented Executive Assistant who helps busy business owners stay organized, productive, and focused on what matters most.
E-commerce & Social Media Virtual Assistant | Shopify | Admin Support
$7 – $12 / hr
View ProfileI’m an experienced Virtual Assistant with a background in e-commerce, social media, administrative support, and online business operations. I have hands-on experience with Shopify, Wix, Canva, Google Workspace, social media platforms, and basic SEO. I have built a Shopify store and a Wix website, managed product listings, created social media content, and supported day-to-day administrative tasks. I’m organized, detail-oriented, reliable, and comfortable working independently in a remote environment. I focus on completing tasks accurately, communicating clearly, and helping clients stay organized and consistent with their online presence.
Order Processing
$5 – $10 / hr
View ProfileI am writing to share my experience in managing product listings, particularly in e-commerce platforms like Shopify. Over the past almost 1 year, I have worked extensively on creating optimized product descriptions, managing inventory, categorizing items accurately.
Customer Support Virtual Assistant • Email & Chat Support • Admin Tasks • Basic Editing
$6 – $12 / hr
View ProfileI am a reliable and customer-focused Customer Support VA with 3 years of experience in e-commerce customer service and 1 year of experience as a Telephone Interviewer in a work-from-home environment. Throughout my e-commerce experience, I have supported customers by handling inquiries, order concerns, returns and refunds, delivery issues, product questions, and other customer service needs. I understand how important it is to provide fast, accurate, and friendly support while protecting the customer experience and the company’s reputation. I have experience supporting US-based customers and international clients, and I am comfortable working with different types of customers, communication styles, and business needs. I am familiar with e-commerce platforms and customer support tools such as **Shopify, Gorgias, Zendesk, Freshdesk, Reamaze,Order Desk, and ParcelPanel, as well as Google Workspace and Microsoft Office. As a remote worker, I am organized, self-motivated, and comfortable working independently. I make sure to communicate clearly with clients and team members, follow company procedures and SOPs, manage tasks efficiently, and maintain a professional attitude even when handling difficult customer situations. My goal as a Customer Support VA is not only to answer customer inquiries but also to help clients save time, improve customer satisfaction, resolve issues efficiently, and provide reliable day-to-day support so they can focus on growing their business.
E-Commerce Virtual Assistant
$4 – $8 / hr
View ProfileI’m someone who enjoys helping businesses get things done and keeping customers happy. With my sales and customer service experience, I can help you build stronger customer relationships, handle day-to-day concerns, follow up with leads, and turn opportunities into results. I’m easy to work with, quick to learn, and always willing to take initiative.
Virtual Assistant | E-commerce, Administrative & Executive Support
$8 – $15 / hr
View ProfileClient Support: Manage inboxes, respond to inquiries, coordinate with clients and suppliers, track orders/payments, schedule meetings, and handle follow-ups. Markets: Experience supporting e-commerce and wholesale operations, particularly through Shopify, Faire UK/US, Thyme, RangeMe, ProductGuru, and Orderchamp. Remote Work: Comfortable working independently, managing multiple priorities, communicating remotely, and taking ownership of tasks without constant supervision.
E-Commerce Virtual Assistant
$8 – $15 / hr
View ProfileSince 2021, I have been working as a Virtual Assistant supporting different E-commerce store owners in the USA, UK and Canada.
SENIOR CUSTOMER SERVICE | OPERATION MANAGER
$6 – $8 / hr
View ProfileI’m Jerremie Anne, a Customer Service Specialist and Virtual Assistant with over 6 years of customer service experience and more than 3 years of remote work experience. I specialize in e-commerce customer support and enjoy helping customers, solving problems, and keeping daily operations organized. I’m adaptable, detail-oriented, reliable, and comfortable working independently in a fast-paced remote environment.
CSR (email, SMS, social media)
$6 – $12 / hr
View ProfileI'm completing my profile — check back soon.
Shopify E-Commerce VA | Gorgias Customer Support Specialist
$4 – $8 / hr
View ProfileI support clients by helping manage their Shopify store and taking care of the day-to-day tasks that keep their e-commerce operations organized. This includes product listings, inventory updates, purchase orders, transfers, product organization, and customer support through Gorgias. My previous experience as a Purchasing Staff and Inventory Clerk helps me understand how e-commerce businesses work behind the scenes. I’ve worked with real products, suppliers, purchase orders, receiving documents, inventory counts, and stock discrepancies, so I understand how important accuracy is when managing an online store. I’m familiar with Shopify and e-commerce operations, particularly businesses that sell physical products and manage their own inventory. I’m also comfortable learning new tools and adapting to the client’s workflow. When working remotely, I make sure to follow instructions carefully, communicate clearly, double-check my work, and handle tasks independently. I don’t want clients to constantly check on me—I want to be someone they can trust to get the work done properly. My goal is to make your day-to-day operations easier by taking care of the details and making sure things stay organized and accurate. Portfolio: bit.ly/EstelitoM
E-Commerce Customer Support Specialist | Shopify & Gorgias Expert | Customer Experience | Returns, Refunds & Chargebacks
$7 – $11 / hr
View ProfileE-Commerce Customer Support Specialist with 7 years of customer service experience, specializing in Shopify, Gorgias, email/chat support, social media, and customer experience. Skilled in resolving complex customer concerns and supporting fast-paced e-commerce operations.
Shopify VA | E-commerce & Customer Support Assistant
$4 – $8 / hr
View ProfileI'm completing my profile — check back soon.
E-Commerce & Customer Service Associate | Shopify | Gorgias | Email Support | Back Office
$5 – $12 / hr
View ProfileCustomer Service Associate with 5+ years of experience supporting a U.S.-based e-commerce beauty brand. I provide customer support through email, chat, and SMS, handling order inquiries, shipping concerns, returns, refunds, replacements, and product-related issues. I’m experienced with Shopify, Gorgias, ShipMonk, Slack, Excel, and other remote support tools. I’m comfortable working independently in a remote environment and focused on providing efficient, thoughtful customer service.
Operations & E-Commerce Virtual Assistant
$5 – $12 / hr
View ProfileI am an Operations and E-Commerce Specialist with extensive professional background managing manufacturing operations, inventory control, and digital project execution. I support clients by streamlining administrative workflows, managing Shopify e-commerce catalogues, and building automated data tracking models using Microsoft Excel and Power Query. Knowing the DTC and supply chain markets well, I thrive in remote environments by leveraging structured organizational systems, proactive communication, and rigorous attention to detail to ensure every task is completed accurately and on schedule.
E-commerce VA, Amazon, Walmart, Shopify Marketplace
$7 – $12 / hr
View ProfileAmazon Virtual Assistant and e-commerce specialist with experience in Amazon Seller Central, listing optimization, catalog and inventory management, creative content, product and keyword research, reporting, and account health. Detail-oriented and skilled in improving listings, analyzing performance, and resolving Amazon account issues.
Ecommerce Account Manager Amazon, Walmartxl, Ebay and Shopify
$6 – $18 / hr
View ProfileGreetings! Neslyn here! I've spent over 6 years mastering the art of Ecommerce management, skillfully navigating various platforms with efficiency and expertise. Platforms :Amazon, Walmart, eBay, Etsy, Facebook Marketplace, Tiktok shop, Shopify and Woocommerce. My tasks Amazon A.Listing Management and Optimization - Flat file (Bulk listing) - Listing items from the scratch - Creating a product catalog - A+ Content - Backend search terms - Keyword research for both PPC and indexing - Fixing search suppressed listings and broken listings - improve listing quality dashboard - applying for GTIN exemption - fixing detail page removed - Uploading images and Basic Image editing - A/B Testing - Basic Graphic Design - tools : Helium10, data dive, Jungle scout, Amazon expander, listing mirror, Canva,Amz scout, Keepa, Titan and Tactical arbitrage B. Inventory and Pricing - sending inventory (FBA) - create shipping template - convert FBM to FBA - report low quantity - reimbursement and liquidation - repricing - stranded inventory mgt - creating promotions like coupons, subscribe and save / 5% discount - fixing loss in transit shipment C. Account Health - fixing policy violations - intellectual property - policy compliance - SDS - brand registry D.Product Research - Product analysis ( BSR ,ROI ,est Revenue, Reviews, Cogs, Fba Fee and More) - profit margins - Online Arbitrage - Competitors' Analysis - Helping in Product Development - Private Label - Tactical Arbitrage - Reverse sourcing - Storefront stalking - Creation of Bundles E.Customer Service and Feedbacks - removal of negative reviews - review analysis - responding to queries F.PPC -bid adjustments -negative keywords Walmart A.Listing Management and Optimization - listing items from the scratch web interface and spec sheet - Rich Media (adding Video) - Bulk listing - keyword research - fixing items with errors like prohibited items - fixing unpublished items like gtin mismatch, pricing - creating variations - improve listing quality dashboard - applying for GTIN exemption - SKU update - Promotions - Brand shop creation - Review syndication - Business Pricing tier - tools I know for Walmart : Helium10, Wally smarter, Canva, Listing mirror B.Inventory and Pricing - sending inventory ( WFS) - create shipping template - convert SF to WFS - report low quantity - disputes And refunds - adding inventory for Seller fulfilled C. Account Health - intellectual property - policy compliance - SDS - fixing pre approval to resell - downloading Reports D.Product Research - product analysis - profit margins - online arbitrage - Competitors' Analysis - creating new product ideas E.Customer Service and Feedbacks - review syndication - review analysis - responding to queries F. Walmart ads (Basic) - Video sponsored ads - smart campaign - brand shelf campaign - SEM -Attribution links Ebay and Etsy - Listing & optimization - Item setup - alt text - adding tags - keywords research - E-rank - Categorization • - Keyword.io - creating templates Shopify - Theme Customization - Product Listing and Optimization - Promotions - Order Fulfillment - Alt Text - Listing Audit Access to my CV https://drive.google.com/file/d/1-seAmkBH4lRso3t9lbclm0lTkkJEB2pz/view?usp=drivesdk If you need my service, Remember, I'm just one call away! Email : neslynfreelancer@gmail.com Thanks, Neslyn E-commerce Specialist | SEO
Customer Experience and E-commerce Support Professional
$7 – $25 / hr
View ProfileCustomer Experience & E-commerce Support Professional with 5+ years of experience across e-commerce, wellness, telecommunications, and customer operations. Experienced in multi-channel customer support, Shopify, CRM systems, order management, subscription platforms, affiliate programs, and cross-functional coordination. Proven track record of resolving complex customer issues, improving workflows, and supporting customer retention and engagement.
eCommerce Virtual Assistant | Data Entry Specialist
$4 – $10 / hr
View ProfileI help eCommerce businesses with the day-to-day tasks that keep their stores organized and up to date. I can assist with Shopify product listings, inventory updates, spreadsheets, product organization, and other admin tasks. I’m comfortable using Shopify, Google Sheets, Excel, Canva, and AI tools like ChatGPT, Claude, and Gemini. I work well remotely because I’m organized, comfortable working independently, and pay close attention to small details. I prefer clear written communication and like to make sure I understand a task before working on it. I also take the time to double-check my work and am always willing to learn new tools or processes when needed.
Virtual Admin Assistant
$7 – $12 / hr
View ProfileI’m an experienced Virtual Assistant with a background in administrative support, customer service, real estate broker support, and e-commerce. I have experience handling data entry, CRM management, customer information, payment tracking, client follow-ups, property listings, and various administrative tasks. I also have hands-on experience managing Shopify and dropshipping accounts, adding and managing product listings, and tracking sales to support smooth and profitable online business operations. My skills include administrative support, data entry, general transcription, appointment setting, Shopify building, and dropshipping. I’m organized, detail-oriented, adaptable, and a fast learner. I’m also open to opportunities that may be new to me and excited to learn new skills, systems, and processes. I believe my previous experience has taught me how to adapt quickly, work independently, and take on new responsibilities with a positive attitude. I’m looking for a remote opportunity where I can contribute my existing skills while also growing professionally, learning something new, and becoming a valuable part of the team.
Full-Stack Web Developer | AI Automation Specialist
$4 – $10 / hr
View ProfileI am a BS Information Technology student with hands-on experience in IT support, web development, and AI-powered automation. I help businesses improve their digital operations through website improvements, workflow automation, technical support, and online system management. I have experience working with tools such as Next.js, React, Supabase, PHP, MySQL, n8n, and AI platforms to build and improve business solutions. I have worked on projects involving restaurant management systems, website development, database integration, and AI-assisted workflows. I am detail-oriented, quick to learn, and comfortable working with both technical and business teams. I enjoy solving operational problems, improving processes, and helping companies use technology more efficiently.
Customer support
$10 – $18 / hr
View ProfileI am a Customer Support Specialist with over 15 years of customer service experience, including 5+ years supporting global eCommerce businesses. Throughout my career, I have worked as a Customer Support Representative, Team Lead, Product Specialist, Subject Matter Expert, Reservation Specialist, and eCommerce Customer Support Specialist, delivering exceptional support across email, chat, phone, and social media channels. I have extensive experience handling order management, refunds, returns, replacements, shipping and tracking inquiries, chargeback prevention, customer retention, escalations, supplier coordination, and SOP development. I am proficient with Shopify, Zendesk, Help Scout, Zoho CRM, Salesforce, Magento, Crowdship, Peoplevox, Slack, and Trustpilot, allowing me to quickly adapt to different customer support environments. My career achievements include being recognized as a Top Customer Service Representative for three consecutive years, maintaining a 97% Customer Satisfaction (CSAT) score, leading teams to achieve 95% KPI attainment, and keeping dispute rates below 5% through proactive customer communication and issue resolution. I have also coached and mentored support teams while helping improve customer service processes and SOPs. I am seeking a full-time remote Customer Support or Email Support role and am comfortable working US, UK, Australian, European, or worldwide schedules, including overnight, weekend, and rotating shifts. I thrive in fast-paced remote environments and am committed to delivering outstanding customer experiences while meeting performance goals.
Technical & Customer Support Specialist
$10 – $25 / hr
View ProfileI have over seven years of experience providing customer and technical support to clients across e-commerce, SaaS, technical support, and home service industries. I've assisted customers with order management, shipping and returns, product inquiries, account concerns, troubleshooting technical issues, scheduling, and administrative support through email and live chat. I'm familiar with markets including e-commerce (Shopify), SaaS and technology, home services, and have experience supporting customers primarily in the United States, as well as European-based businesses. I'm comfortable learning new industries quickly and adapting to different products, systems, and workflows. I've worked remotely for several years and am highly organized, self-motivated, and comfortable managing my workload independently. I prioritize clear communication, stay responsive, and use digital tools such as HubSpot, Gorgias, GoHighLevel, Jobber, Google Workspace, and AI tools to collaborate efficiently and deliver excellent customer support.
E-commerce & Operations Specialist | Customer Service & Relationship Management Expert
$5 – $13 / hr
View ProfileA results-oriented professional with a strong background in e-commerce, customer service, and administrative support, dedicated to exceeding client expectations. Passionate about understanding customer needs to develop tailored solutions that drive business success and foster strong, lasting relationships.
Shopify & eCommerce Virtual Assistant | Product Listing Specialist | Accurate Data Entry | Administrative Support | Basic Canva Skills
$6 – $8 / hr
View ProfileI work remotely with professionalism, accountability, and strong communication. I understand the importance of meeting deadlines, staying organized, and keeping clients updated on the progress of tasks. I am comfortable using online collaboration and productivity tools to manage my work efficiently. I pay close attention to detail, follow instructions carefully, and adapt quickly to new systems and workflows. Whether working independently or as part of a remote team, I remain reliable, responsive, and committed to delivering high-quality results. I value clear communication, respect client confidentiality, and maintain a proactive approach to solving problems. My goal is to provide dependable support that helps clients save time, stay organized, and focus on growing their business.
Strategic Administrative & Virtual Assistant | 12+ Years Executive Support & Operations Management
$6 – $15 / hr
View ProfileHighly strategic and detail-oriented Administrative/Virtual Assistant with over 12 years of experience supporting executives and teams in fast-paced, remote environments. Proven ability to manage complex schedules, optimize workflows, and ensure efficient operations. Adept at client communication, project management, and leveraging various software tools to enhance productivity.
Shopify Operations & Customer Support Manager | Chargeback & Fulfillment Specialist
$6 – $12 / hr
View ProfileI am a dedicated Customer Support and Ecommerce Operations Virtual Assistant with strong experience in supporting online businesses and ensuring smooth customer experiences across different markets. I have worked with clients in US, UK, and EU markets, giving me a solid understanding of international customer expectations, communication styles, and service standards. I am experienced in handling customers across different time zones and adapting my approach to meet diverse cultural and business needs. I specialize in customer support, order management, refunds, disputes, and overall ecommerce operations. I am highly familiar with platforms such as Shopify, as well as CRM and helpdesk tools like Reamaze. I also assist with reporting, performance tracking, and process improvements to help businesses scale efficiently. My working style is organized, proactive, and detail-oriented. I focus on resolving issues quickly while maintaining a calm and professional customer experience. I also take initiative in identifying recurring problems and improving workflows to reduce future issues. I work best in fast-paced environments where communication and accuracy are important, and I always aim to support both the customer experience and business operations at a high standard.
Virtual Assistant | Customer Support Specialist | Technical Support
$5 – $15 / hr
View ProfileDetail-oriented Virtual Assistant and Customer Support Specialist with over 5 years of experience providing exceptional support across various channels. Proficient in a wide range of cloud-based tools and platforms, I excel at managing customer interactions, streamlining operations, and ensuring high levels of customer satisfaction.
Customer Service Specialist | Tier 2 technical Support | Data Reporting Specialist
$5 – $10 / hr
View ProfileHighly motivated professional with a diverse background in customer service, e-commerce, and technical support. Proven ability to manage client relationships, optimize sales operations, and drive business growth through data-driven insights and strategic marketing. Eager to leverage extensive experience to excel in a challenging new role.
Virtual Assistant | 3+ Years E-commerce Operations & Shopify Management
$6 – $12 / hr
View ProfileHighly organized and detail-oriented Virtual Assistant with over 3 years of experience supporting e-commerce businesses. Proven ability to streamline operations, manage product listings, and enhance customer satisfaction. Seeking to leverage expertise in Shopify and project management to drive efficiency and success in a remote administrative role.
Shopify, GoHighLevel, Freight/Logistics, & Native Ads
$800 – $2000 / hr
View ProfileHi! I’m Biell John, with 8 years of experience as a Virtual Assistant supporting ecommerce, marketing, and operations focused businesses. I enjoy helping business owners manage their systems, organize daily operations, and keep workflows running smoothly. I support businesses by handling online store management, automation setup, advertising support, and operational coordination in a clear and organized way.
Customer Service & Technical Support Specialist | 8+ Years Experience in E-commerce, Shopify, and Cyber Security
$5 – $18 / hr
View ProfileHighly experienced and dedicated professional with a strong background in technical support, customer service, and e-commerce operations. Proven ability to excel under pressure, multitask efficiently, and collaborate effectively within teams to deliver exceptional customer satisfaction. Committed to driving quality results and contributing to organizational success across diverse roles.
Customer Service Professional with +4 Years of Experience in Diverse Support Roles
$6 – $12 / hr
View ProfileHighly accomplished customer service professional with extensive experience in phone, email, and chat support across various industries. Proven ability to resolve issues efficiently, deliver exceptional service, and maintain professionalism. Skilled in managing multiple tasks accurately, meeting deadlines, and fostering customer satisfaction.
Detail-Oriented Professional with Experience in Administrative Support and Customer Service
$5 – $10 / hr
View ProfileMotivated and detail-oriented professional with experience in administrative support and customer service across corporate and creative environments. Proven ability to process documents, verify requirements, and assist clients with inquiries. Experienced in guiding visitors, coordinating events, and collaborating with teams to ensure smooth operations and positive customer experiences.
E-commerce Product Lister | Shopify, eBay, and Amazon Platforms
$6 – $12 / hr
View ProfileDetail-oriented and motivated E-commerce Product Lister with a strong background in product listing, data entry, and inventory management. Proven ability to create accurate, professional, and high-converting product listings across various e-commerce platforms. Dedicated to ensuring excellent data quality and organization for online store catalogs.
E-commerce Specialist | E-commerce Manager
$4 – $10 / hr
View ProfileI’m John Paul, an E-commerce freelancer with 1 year of experience, specializing in product research, product listing, product optimization, and product management. I have hands-on experience managing an eBay store and a Shopify store, building strong, long-term client relationships through reliable systems and clear communication. I’m passionate about creating seamless online shopping experiences that connect customers with products they love, while building efficient e-commerce systems that deliver value, streamline operations, and maximize profitability.
CRM & Automation Specialist | Full-Stack Development Expertise
$10 – $12 / hr
View ProfileI am a CRM & Automation Specialist with a strong background in full-stack development, dedicated to enhancing business operations and improving conversion rates. My expertise spans CRM strategy, automation, and full-stack development, enabling me to deliver scalable solutions that drive measurable results.
Customer Support & Ecommerce Operations Manager | Shopify & Support Specialist
$6 – $15 / hr
View ProfileWith over 15 years of experience spanning BPO, customer service, quality assurance, leadership, and eCommerce operations, I help businesses improve customer experience, streamline processes, and drive operational excellence. My background includes working as a Customer Service Representative, Quality Assurance Specialist, Supervisor, Senior Supervisor, Customer Success Manager, and eCommerce Operations Manager, giving me a well-rounded understanding of both frontline support and business operations. I have supported clients in telecommunications, wellness, fashion, consumer electronics, and eCommerce markets, with expertise in Shopify operations, customer success, order fulfillment, supply chain coordination, reporting, process improvement, and remote team management. Working remotely for nearly a decade, I am highly self-managed, results-driven, and focused on delivering exceptional service while helping businesses scale efficiently.
Multimedia Virtual Assistant | 9 Years of E-commerce, Chat Support, Social Media, and Video Editing Experience
$5 – $10 / hr
View ProfileDetail-oriented and adaptable Multimedia VA with 9 years of combined experience in e-commerce virtual assistance, chat support, social media management, and high-converting video editing. Proven track record of managing stores and delivering exceptional customer service to drive business growth.
Customer Support Specialist | Remote Customer Experience Professional | 10+ Years Experience
$10 – $18 / hr
View ProfileHighly experienced Customer Support Specialist with over 10 years of expertise in delivering exceptional customer service across various channels. Proven ability to resolve complex issues, manage high volumes of inquiries, and build strong customer relationships. Adept at multitasking in fast-paced environments and committed to providing empathetic, solution-focused support.
Customer Service and Technical Support Representative
$3 – $5 / hr
View ProfileExperienced CSR/TSR for international voice accounts with a strong background in customer service and technical support. Skilled in communication, problem-solving, and handling customer concerns in a remote setup. Currently seeking a work-from-home or remote opportunity to deliver excellent service and grow professionally.
Customer Support & Backend Operation Specialist
$5 – $12 / hr
View ProfileDeliver end-to-end customer support for e-commerce clients, including handling inquiries, resolving order issues, and supporting backend operations to improve overall customer experience and store performance.
Multichannel Customer Support Specialist | 4+ Years in Phone, Chat & Email Support
$5 – $12 / hr
View ProfileHi, I’m Bryan! I’m a Customer Support Specialist with 4+ years of experience providing multichannel support through phone, email, and chat. Throughout my roles from September 2020 to November 2025, I’ve worked across e-commerce, healthcare, rideshare, and fraud prevention, consistently delivering reliable, empathetic, and high-quality service.
Executive Assistant
$6 – $12 / hr
View ProfileI support clients by managing calendars, emails, and daily operations so they can stay focused on priorities. I have experience in real estate, healthcare, and e-commerce, handling CRM updates, client communication, basic bookkeeping, and customer support. I work remotely with a proactive approach, staying responsive and organized across U.S. time zones.
Shopify CS VA | Gorgias + Klaviyo | 4 Years | 95% CSAT
$5 – $8 / hr
View ProfileHi! I'm Mia. I've been doing Shopify customer service for 4 years, mostly for US DTC brands in apparel and beauty. My last role was with a $3M/year jewelry brand where I handled 60-80 Gorgias tickets per day and ran their Loop Returns setup. Quiet home office in Cebu, backup fiber, and I work US daytime hours reliably.
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